Reviews

Jake and Brittany are exceptional at what they do! They work fantastic with, new buyers, sellers and real estate investors finding the right home, project or investment property. ... read more Working along side Jake and Brittany for many years they’ve proven they are some of the best realtors in the greater Grand Rapids area. Can’t go wrong when you work with the best!

Very disappointed in this realtor agency. Attended a showing Saturday and was incredibly disappointed with how Jake acted. Very, very unprofessional. When I show up to a showing, I anticipate... read more it to be a 1-on-1 experience, but in this case it was very different. I've gone to countless showings in this housing market, and never had a poor experience like this. They treated us like we were at an auction, with AT LEAST 15 other people at the showing. I feel bad for the seller as I heard many other individuals (before Jake showed up late to the showing and made 15 people wait at least 20 minutes) talking about how poorly this was run. I was not interested in this home largely because of the seller's agent alone. Definitely a shame as the sellers could've had a fantastic CASH offer. Just noticed, there are other people complaining about the same thing. Looks like they've had a bunch of their friends go and put up fake 5-star reviews to help crowd these out. A shame...

Brittany was so amazing! She was very knowledgeable and sold my house very quickly! She was available and made my transition very easy. I would recommend her if your planning... read more to sell!

I highly recommend the Thomas Team! You will not find another team with more knowledge, care, communication, and overall experience than this team. Thanks Brittany and Jake!

Jake Thomas was a great real estate agent. He showed us several properties in multiple areas of Michigan and was extremely knowledgeable about the areas. Jake was quick to respond,... read more was very professional, and efficiently wrote an offer on our dream house in a competitive market. He made the home buying process very easy and stress-free.

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The Thomas Team are a home-buyer’s dream team! They went above and beyond to help make the process as easy as possible for me and my family. Sometimes selling a... read more home can be heartbreaking but they truly did everything they could to be helpful and make us happy 😊

Brittany and Jake are amazing. They are great to work with and are very accommodating. They answer all of our questions in a timely manner and... read more are very professional. Great communication. They go above and beyond for their clients!

I worked with Jake and Brittany on countless real estate transactions they've always provided exceptional service thank you!!!

Jake is an outstanding person to work with. I would definitely recommend.

Wonderful overall experience buying my first home. Brittany was there for absolutely every question I had regarding the home buying process and just overall questions I had regarding the homes... read more themselves. Whenever I found a new home I was interested in she was there right away to schedule a showing. Their use of technology is also fantastic. Flex MLS is great if you want to view homes for sale on your mobile device or computer. I was able to view and sign all the necessary documents with ease and no contact which is a great feature to have in these times of Covid-19. Would recommend Brittany & Jake to anybody looking to buy or sell a home. ⭐⭐⭐⭐⭐

We gave Brittany and Jake a big challenge and WOW did they deliver! We needed to buy a home in Caledonia while out of state and in another time... read more zone. Their energy, spirit, knowledge and professionalism all rose to the occasion and we have our forever home in the exact right place. Our absence required that they act on our behalf in many different ways. Because we were buying a house sight unseen they went above and beyond to make sure we had all the information possible. They were always available for our millions of questions. When I became stressed they knew just what to do for me. Brittany made more than one video and took an amazing amount of photos. Keeping us well informed and satisfied was obviously her highest priority. We are now looking forward to being the sellers and have absolutely no doubt that they will help us through the process like no one else could. I can’t recommend Brittany and Jake highly enough. No ask is too big for them! Thanks again you two. We are forever grateful!

Jake and Brittany worked hard toward our priorities and we’re so glad we trusted them with our home purchase and then the sale when our family outgrew it. We appreciate... read more their knowledge of the industry and their care for us.

Brittany is an absolute rock star! Her expertise and guidance helped us sell our home in less than 7 days, and we received not one, not two, but three over-asking... read more offers! From start to finish, she was more than just a real estate agent - she became a trusted friend. Brittany was always available and extremely responsive to our calls and texts, never making us feel like we were bothering her. Her approach was never pushy and she was always open to our thoughts and ideas, which was incredibly refreshing. She provided valuable suggestions to help us get our home ready to sell, which made all the difference. Brittany went above and beyond to ensure we felt confident and informed throughout the entire process. The best part? She handled all negotiations behind the scenes and secured us the best possible profit for our home. We are beyond thankful for Brittany and her exceptional service, and would wholeheartedly recommend her to anyone looking to buy or sell in the Grand Rapids area.

Jake and Brittany were excellent when we were trying to find the perfect home for our family. When we reached out to them they admitted they were unfamiliar with the... read more area we were interested in but within a day they had every important metric and detail needed to assist us with great housing options. Throughout the entire process both were very receptive, attentive, and informative. Without reservation my wife and I will always recommend this dynamic and professional team. We will never look elsewhere with our buying and selling needs as long as we are in Michigan. Their reputation in the community speaks for itself. 5+ stars to this wonderful team !

The Thomas team is incredible to work with for buying or selling! They worked their tails off to get our house sold. In just 4 short days they had our... read more house shown 60+ times and we had 17 great offers on it. The Thomas team is knowledgeable, we knew exactly what to expect after listing our home - not to mention they are SO fun. 100/10. Highly recommend.

Thomas Team Properties is an AMAZING team. Brittany was always fantastic to work with. No matter how many questions, text messages and no matter the time of day, she would... read more always respond right away (even when she was sick). This team will do whatever for their client and you won’t go wrong by going with them. Thank you for helping us find a 🏡 Howard Family

I had a great experience with the Thomas Team, they have a wealth of knowledge and experience, and always helpful!

Brittany was amazing to work with in selling our house. She handled negotiation promptly, listened to what we wanted and gave advice when we asked. We struggled with communication from... read more the buyers agent but Brittany was always on top of it and got the answers we needed. She worked extremely hard and went above and beyond for us. We will be using her as our buying agent in the future!

Jake and Brittany are wonderful to work with! Fast, friendly, and excellent at what they do! Highly recommend them for both buying and selling your home. They are so helpful... read more through the entire process!

Thomas Team (Brittany in particular) were outstanding! I really needed to move back to my home town and be closer to family. In the current housing market timing... read more was of the essence as well. I knew what I needed square footage wise and amenities and Brittany set me up to look at the perfect home right away! Not only that but the pricing fit my budget as well. Great community on top of it all. She was able to expedite the whole process, put me in contact with a great home inspector and just went out of her way to make sure everything that needed to be addressed was done so in a timely manor. Very knowledgeable, personable and all around great realtor (and most importantly person) to work with. Couldn't be happier with my purchase at with Thomas Team Properties!

Brittany is a dream to work with. Always willing to go the extra mile for her clients. Highly recommend.

Very personable experience! Jake and Brittany are both very responsive and were able to help us get a great offer on our house. They walked us through every step of... read more the process and were easy to work with. Highly recommended!

Personally speaking, I was experiencing a very big change in my life. Not only did Brittany take the time to listen, but she literally helped me transition to a... read more new place in my life. - Working with Brittany and the Thomas Team was great! I give them more than five stars!

Great customer service, very attentive, and extremely knowledgeable. I highly recommend The Thomas Team .

I have used Jake & Brittany for two transactions and have had a great experience both times!

Jake (And Brittany)Thomas have always been a pleasure doing business with. We’ve been working with Jake for several years. Professional, courteous, responsive and seamless transactions on properties we have worked... read more together on.