Reviews

Very personable experience! Jake and Brittany are both very responsive and were able to help us get a great offer on our house. They walked us through every step of... read more the process and were easy to work with. Highly recommended!

Wonderful overall experience buying my first home. Brittany was there for absolutely every question I had regarding the home buying process and just overall questions I had regarding the homes... read more themselves. Whenever I found a new home I was interested in she was there right away to schedule a showing. Their use of technology is also fantastic. Flex MLS is great if you want to view homes for sale on your mobile device or computer. I was able to view and sign all the necessary documents with ease and no contact which is a great feature to have in these times of Covid-19. Would recommend Brittany & Jake to anybody looking to buy or sell a home. ⭐⭐⭐⭐⭐

Personally speaking, I was experiencing a very big change in my life. Not only did Brittany take the time to listen, but she literally helped me transition to a... read more new place in my life. - Working with Brittany and the Thomas Team was great! I give them more than five stars!

Brittany and Jake are amazing. They are great to work with and are very accommodating. They answer all of our questions in a timely manner and... read more are very professional. Great communication. They go above and beyond for their clients!

Similar to another review just posted. Went to view a house today, and had an overall incredibly disappointing experience. They seemed incredibly hesitant to want to show a property on... read more a Saturday (Hey guys, it’s your job remember!). When I arrived to the home, there was 12 other individuals viewing the home at the same time. I could understand if this was an open house style showing, but it wasn’t. As buyers’ agents they may be great; but I’d look elsewhere for them to act as sellers’ agents. Oh, and they arrived a solid 15-20 minutes late to the showing 😂🤦‍♀️ Been in the real estate industry for longer than they’ve been alive, with over 45 properties, look elsewhere for agents.

Jake and Brittany are exceptional at what they do! They work fantastic with, new buyers, sellers and real estate investors finding the right home, project or investment property. ... read more Working along side Jake and Brittany for many years they’ve proven they are some of the best realtors in the greater Grand Rapids area. Can’t go wrong when you work with the best!

We've made two purchases and one sale with them. It's always a smooth transaction with them going above and beyond to get things done!

Jake and Brittany were excellent when we were trying to find the perfect home for our family. When we reached out to them they admitted they were unfamiliar with the... read more area we were interested in but within a day they had every important metric and detail needed to assist us with great housing options. Throughout the entire process both were very receptive, attentive, and informative. Without reservation my wife and I will always recommend this dynamic and professional team. We will never look elsewhere with our buying and selling needs as long as we are in Michigan. Their reputation in the community speaks for itself. 5+ stars to this wonderful team !

We gave Brittany and Jake a big challenge and WOW did they deliver! We needed to buy a home in Caledonia while out of state and in another time... read more zone. Their energy, spirit, knowledge and professionalism all rose to the occasion and we have our forever home in the exact right place. Our absence required that they act on our behalf in many different ways. Because we were buying a house sight unseen they went above and beyond to make sure we had all the information possible. They were always available for our millions of questions. When I became stressed they knew just what to do for me. Brittany made more than one video and took an amazing amount of photos. Keeping us well informed and satisfied was obviously her highest priority. We are now looking forward to being the sellers and have absolutely no doubt that they will help us through the process like no one else could. I can’t recommend Brittany and Jake highly enough. No ask is too big for them! Thanks again you two. We are forever grateful!

Thomas Team Properties is an AMAZING team. Brittany was always fantastic to work with. No matter how many questions, text messages and no matter the time of day, she would... read more always respond right away (even when she was sick). This team will do whatever for their client and you won’t go wrong by going with them. Thank you for helping us find a 🏡 Howard Family

Jake and Brittany are great realtors to work with! Easy to communicate with, and always happy to help!

I had a great experience with the Thomas Team, they have a wealth of knowledge and experience, and always helpful!

Great food

Brittany helped me sell my rental in Wayland, MI and was a huge help the entire way. I wasn't sure how to navigate the process or decide which offer... read more I received would be best for me. Brittany guided me through the offers and in the end helped me sell my rental for above asking.

Brittany was amazing to work with in selling our house. She handled negotiation promptly, listened to what we wanted and gave advice when we asked. We struggled with communication from... read more the buyers agent but Brittany was always on top of it and got the answers we needed. She worked extremely hard and went above and beyond for us. We will be using her as our buying agent in the future!

If you are in need of a dedicated, efficient, and communicative realtor to sell your property, look no further than Jake Thomas and his team. I recently had the pleasure... read more of working with them to sell an investment property, and I was thoroughly impressed with their professionalism and commitment to excellence. From the very beginning, Jake listened carefully to my needs and ensured that they understood my goals for the sale. They were able to turn the sale around quickly, which was important to me, and they kept me informed throughout the entire process.

I know there are a lot of realtors out there but I have the best! Highly recommend this team as they not only know the market, they also flip... read more homes (handy and knowledgeable), and are very patient with picky (yeah, me) buyers! 😉 They have helped me through 2 sells and 3 purchases now. 💕

The Thomas team is incredible to work with for buying or selling! They worked their tails off to get our house sold. In just 4 short days they had our... read more house shown 60+ times and we had 17 great offers on it. The Thomas team is knowledgeable, we knew exactly what to expect after listing our home - not to mention they are SO fun. 100/10. Highly recommend.

I highly recommend the Thomas Team! They truly care about their clients. They work tirelessly to meet your home buying or selling criteria. They sold our house and found us... read more the perfect place to call home. Thank you!!

Jake (And Brittany)Thomas have always been a pleasure doing business with. We’ve been working with Jake for several years. Professional, courteous, responsive and seamless transactions on properties we have worked... read more together on.

I highly recommend the Thomas Team! You will not find another team with more knowledge, care, communication, and overall experience than this team. Thanks Brittany and Jake!

Jake was awesome to work with. He sold our house quick and for more than we thought we would get. He was also very patient as we looked at... read more many houses all over the place before finding our new home. I would highly recommend him.

Jake and Brittany worked hard toward our priorities and we’re so glad we trusted them with our home purchase and then the sale when our family outgrew it. We appreciate... read more their knowledge of the industry and their care for us.

The Thomas Team are a home-buyer’s dream team! They went above and beyond to help make the process as easy as possible for me and my family. Sometimes selling a... read more home can be heartbreaking but they truly did everything they could to be helpful and make us happy 😊

Brittany is a dream to work with. Always willing to go the extra mile for her clients. Highly recommend.

Jake and Brittany are wonderful to work with! Fast, friendly, and excellent at what they do! Highly recommend them for both buying and selling your home. They are so helpful... read more through the entire process!

Very disappointed in this realtor agency. Attended a showing Saturday and was incredibly disappointed with how Jake acted. Very, very unprofessional. When I show up to a showing, I anticipate... read more it to be a 1-on-1 experience, but in this case it was very different. I've gone to countless showings in this housing market, and never had a poor experience like this. They treated us like we were at an auction, with AT LEAST 15 other people at the showing. I feel bad for the seller as I heard many other individuals (before Jake showed up late to the showing and made 15 people wait at least 20 minutes) talking about how poorly this was run. I was not interested in this home largely because of the seller's agent alone. Definitely a shame as the sellers could've had a fantastic CASH offer. Just noticed, there are other people complaining about the same thing. Looks like they've had a bunch of their friends go and put up fake 5-star reviews to help crowd these out. A shame...